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Overview
Workplace etiquette refers to the set of professional behaviors, manners, and social norms that govern interactions and conduct within a professional setting. It encompasses a wide range of aspects, including communication, respect, punctuality, attire, and ethical behavior. Adhering to workplace etiquette helps create a positive and productive work environment.
Objectives
At the end of Applying Professional Workplace Etiquette course, participants will be able to
Prerequisites
- No specific prerequisites are required for this course.
- Basic familiarity with workplace dynamics and professional expectations would be beneficial.
Course Outline
Module 1: Introduction to Workplace EtiquetteCourses2023-06-25T12:03:24+05:30
- Importance of workplace etiquette for professional success
- Understanding the impact of behavior on the work environment
- Key principles and expectations of workplace etiquette
Module 2: Effective Communication in the WorkplaceCourses2023-06-25T12:04:07+05:30
- Verbal and non-verbal communication skills
- Active listening and clear expression of ideas
- Communicating with colleagues, superiors, and clients
Module 3: Professionalism and Work EthicsCourses2023-06-25T12:07:13+05:30
- Maintaining a professional appearance and demeanor
- Time management and punctuality
- Upholding ethical standards and confidentiality
Module 4: Building Positive RelationshipsCourses2023-06-25T12:07:58+05:30
- Developing strong interpersonal skills
- Collaborating effectively with colleagues
- Resolving conflicts and handling difficult situations
Module 5: Respect for Diversity and InclusionCourses2023-06-25T12:17:08+05:30
- Embracing diversity in the workplace
- Cultural sensitivity and avoiding bias or discrimination
- Creating an inclusive and supportive work environment
