Workplace Etiquette

Live Online (VILT) & Classroom Corporate Training Course

Workplace Etiquette

Master workplace etiquette to succeed professionally. Develop effective communication and professional behaviors for a positive work environment.

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Workplace Etiquette


Workplace etiquette refers to the set of professional behaviors, manners, and social norms that govern interactions and conduct within a professional setting. It encompasses a wide range of aspects, including communication, respect, punctuality, attire, and ethical behavior. Adhering to workplace etiquette helps create a positive and productive work environment.


At the end of Applying Professional Workplace Etiquette course, participants will be able to

  • Foster a respectful and inclusive work environment.

  • Promote effective communication and collaboration among colleagues.

  • Enhance professionalism and ethical conduct.

  • Cultivate a positive image and reputation for oneself and the organization.

  • Minimize conflicts and misunderstandings in the workplace.


  • No specific prerequisites are required for this course.
  • Basic familiarity with workplace dynamics and professional expectations would be beneficial.

Course Outline

Module 1: Introduction to Workplace Etiquette2023-06-25T12:03:24+05:30
  • Importance of workplace etiquette for professional success
  • Understanding the impact of behavior on the work environment
  • Key principles and expectations of workplace etiquette
Module 2: Effective Communication in the Workplace2023-06-25T12:04:07+05:30
  • Verbal and non-verbal communication skills
  • Active listening and clear expression of ideas
  • Communicating with colleagues, superiors, and clients
Module 3: Professionalism and Work Ethics2023-06-25T12:07:13+05:30
  • Maintaining a professional appearance and demeanor
  • Time management and punctuality
  • Upholding ethical standards and confidentiality
Module 4: Building Positive Relationships2023-06-25T12:07:58+05:30
  • Developing strong interpersonal skills
  • Collaborating effectively with colleagues
  • Resolving conflicts and handling difficult situations
Module 5: Respect for Diversity and Inclusion2023-06-25T12:17:08+05:30
  • Embracing diversity in the workplace
  • Cultural sensitivity and avoiding bias or discrimination
  • Creating an inclusive and supportive work environment


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