Identifying and Resolving Problems

Live Online (VILT) & Classroom Corporate Training Course

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Develop problem-solving prowess, enhance critical thinking, and acquire effective decision-making tools with the Identifying and Resolving Problems course. Master the skills to overcome challenges and find optimal solutions in various contexts.

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Identifying and Resolving Problems


The Identifying and Resolving Problems course equips individuals with the skills and techniques necessary to identify, analyze, and effectively resolve problems in various contexts. Participants will learn systematic approaches to problem-solving, develop critical thinking abilities, and acquire practical tools for effective decision-making. This course aims to enhance problem-solving skills and empower individuals to tackle challenges with confidence.


Understand the challenges and complexities of Identifying and Resolving Problems.

  • Understand the importance of problem identification and resolution.

  • Learn systematic approaches and frameworks for problem-solving.

  • Acquire techniques for gathering and analyzing relevant information.

  • Gain strategies for generating creative solutions to problems.

  • Enhance decision-making abilities in problem-solving scenarios.


  • There are no specific prerequisites for this course.
  • Basic proficiency in written and spoken English is recommended for optimal learning.

Course Outline

Module 1: Introduction to Problem Identification and Resolution2023-06-26T22:29:26+05:30
  • Understanding the significance of effective problem resolution
  • Exploring the problem-solving process and its stages
Module 2: Problem Identification and Analysis2023-06-26T22:30:53+05:30
  • Techniques for identifying and defining problems accurately
  • Conducting problem analysis to gain deeper insights
Module 3: Root Cause Analysis2023-06-26T22:31:49+05:30
  • Methods for identifying root causes and underlying factors
  • Applying tools such as the 5 Whys and Fishbone Diagrams
Module 4: Generating Innovative Solutions2023-06-26T22:33:23+05:30
  • Strategies for brainstorming and creative idea generation
  • Considering multiple perspectives and exploring alternative solutions
Module 5: Decision Making for Problem Resolution2023-06-26T22:35:11+05:30
  • Applying decision-making frameworks to select the best solutions
  • Considering trade-offs, risks, and potential outcomes
Module 6: Implementing Problem Resolution Plans2023-06-26T22:37:39+05:30
  • Strategies for effective implementation of selected solutions
  • Managing change and overcoming resistance


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