Overview
The Salesforce Catalyst Specialist program is designed to empower professionals with a strong foundation in business consulting, rooted in Salesforce Catalyst methodologies. This course focuses on delivering customer success through structured advisory approaches and innovative frameworks. Ideal for aspiring business consultants, it offers actionable insights and skills to drive impactful solutions.
Objectives
By the end of this course, participants will be able to:
Prerequisites
- Basic understanding of business processes and consulting practices.
- Familiarity with Salesforce ecosystem concepts (recommended, not mandatory).
- A passion for problem-solving and driving business success.
Course Outline
Module 1: Introduction to Salesforce Catalystkeerti2025-01-03T23:02:33+05:30
- Overview of Salesforce Catalyst
- Importance in business consulting
Module 2: Core Principles of Catalystkeerti2025-01-03T23:04:55+05:30
- Understanding the V2MOM framework
- Integrating customer success in strategies
Module 3: Building Strategic Business Proposalskeerti2025-01-03T23:15:18+05:30
- Frameworks for proposal creation
- Presenting impactful solutions to stakeholders
Module 4: Delivering Value-Driven Solutionskeerti2025-01-03T23:15:58+05:30
- Strategies for customer-centric delivery
- Measuring the success of implemented solutions
Module 5: Certification Preparationkeerti2025-01-03T23:16:23+05:30
- Practice exams and preparation tips
- Final review of key concepts
Module 6: Identifying Business Challengeskeerti2025-01-03T23:16:53+05:30
- Techniques for effective problem identification
- Gathering and analyzing business requirements
