Overview
The Salesforce Administrator Certification Prep course is a 1-day intensive, instructor-led training that prepares candidates for the Salesforce Certified Administrator exam. Designed for those with six months of Salesforce administration experience, this course reinforces essential Salesforce features and functionality across key exam areas, including configuration, Object Manager, sales and service applications, data management, and workflow automation. With hands-on exercises and practice questions, this course helps maximize readiness and confidence for the Salesforce Administrator certification exam.
Objectives
By the end of this course, leaner will be able to:
- Identify and understand all key objectives of the Salesforce Administrator certification exam.
- Review and configure Salesforce setup, user management, and security controls.
- Explore Object Manager, Lightning App Builder, and application customization.
- Utilize data management tools and create insightful reports and dashboards.
- Implement and understand workflow, automation processes, and Salesforce Flow.
Prerequisites
- Have at least six months of Salesforce administration experience.
- Be familiar with Salesforce CRM applications and features.
- Understand data management principles within Salesforce.
- Know basic Salesforce security and user management processes.
- Have reviewed the Salesforce Certified Administrator Exam Guide.
Course Outline
- Managing company settings, users, and security controls.
- Customizing objects, app structures, and relationships.
- Examining campaign management, sales productivity, and case automation.
- Using data management tools and building reports and dashboards.
- Implementing workflows, Salesforce Flow, and approval processes.