Overview
The Monday CRM Certification provides enterprise users with comprehensive training to implement and customize Monday CRM for their clients. This course covers every phase of the CRM setup, from sales cycle connections to custom workflows, empowering participants to create seamless CRM solutions that support organizational needs. This certification confirms your ability to configure Monday CRM for effective sales and customer data management.
Objectives
At the end of Applying Monday CRM certification course, participants will be able to
Prerequisites
- Basic understanding of CRM principles and sales processes.
- Familiarity with Monday.com or similar project management tools.
- Prior experience in managing customer data workflows.
- Basic knowledge of dashboard and data visualization setups.
- Access to a Monday.com enterprise account for hands-on practice.
Course Outline
- Overview of Monday CRM functionalities and system setup for enterprise needs.
- Techniques to organize, track, and manage sales processes within Monday CRM.
- Step-by-step instructions on creating tailored workflows to streamline sales and customer data.
- Building and customizing dashboards for real-time data visualization and reporting.
- Using Monday’s automation tools to enhance CRM functionality for client-specific needs.