Overview
The ISTQB Usability Tester certification provides a deep understanding of usability testing, user experience, and accessibility standards. This certification empowers participants to set up, design, and implement usability and accessibility tests while understanding relevant standards and risks associated with usability engineering.
Objectives
By the end of this course, leaner will be able to:
- Understand the fundamentals of usability, user experience, and accessibility testing.
- Identify, classify, and prioritize usability risks and accessibility violations at any stage of the product development lifecycle.
- Reference and apply standards for usability, user experience, and accessibility in product evaluations.
- Establish and follow procedures for verifying usability and accessibility goals in products.
- Design, implement, and monitor a usability testing plan to meet specific user experience and accessibility objectives.
Prerequisites
- Certified Tester Foundation Level (CTFL) certification.
- Basic knowledge of software testing principles and test design techniques.
- A general understanding of user interface (UI) design concepts.
- Familiarity with user experience (UX) principles.
- Basic understanding of accessibility guidelines and standards.
Course Outline
- Overview of usability testing, its purpose, and its role in product development.
- Key concepts in usability, user experience, and accessibility.
- Common usability testing methods and frameworks.
- Techniques for identifying usability risks in software development.
- Risk classification and prioritization based on severity and impact.
- Strategies to mitigate and manage usability risks.
- Key usability standards and accessibility guidelines (e.g., WCAG, ISO).
- Evaluating product compliance with relevant usability and accessibility standards.
- Applying standards in usability test design and analysis.
- Steps to design and execute a usability test plan.
- Tools and techniques for usability testing, including accessibility tools.
- Defining measurable goals and success criteria for usability tests.
- Structuring usability evaluation reports for technical and non-technical stakeholders.
- Explaining usability evaluation results in a way that highlights user impact.
- Best practices for presenting findings and recommendations for improvement.