Overview
The ISTQB Certified Tester Usability Testing certification (CT-UT) focuses on essential usability testing principles, covering setup procedures and standards for usability, user experience, and accessibility testing. This certification prepares candidates to assess software from a user-centric perspective, ensuring usability objectives are met across development stages.
Objectives
By the end of this course, leaner will be able to:
- Understand and apply basic concepts in usability, user experience, and accessibility.
- Identify and assess usability risks and accessibility issues within a software product.
- Implement usability and accessibility standards in software testing.
- Develop and execute test plans to verify usability and accessibility goals.
- Communicate usability testing outcomes effectively to stakeholders.
Prerequisites
- Certified Tester Foundation Level certificate (required).
- Basic understanding of software testing principles.
- Familiarity with the software development lifecycle.
- Knowledge of fundamental usability concepts.
- Interest in enhancing software quality through user-focused testing.
Course Outline
- Overview of usability testing, its purpose, and its role in product development.
- Key concepts in usability, user experience, and accessibility.
- Common usability testing methods and frameworks.
- Techniques for identifying usability risks in software development.
- Risk classification and prioritization based on severity and impact.
- Strategies to mitigate and manage usability risks.
- Key usability standards and accessibility guidelines (e.g., WCAG, ISO).
- Evaluating product compliance with relevant usability and accessibility standards.
- Applying standards in usability test design and analysis.
- Steps to design and execute a usability test plan.
- Tools and techniques for usability testing, including accessibility tools.
- Defining measurable goals and success criteria for usability tests.
- Structuring usability evaluation reports for technical and non-technical stakeholders.
- Explaining usability evaluation results in a way that highlights user impact.
- Best practices for presenting findings and recommendations for improvement.