Overview
The Cisco Certified Support Technician (CCST) – Networking certification offers an introduction to foundational networking concepts essential for understanding network operations, including networking devices, communication protocols, and media. This certification equips learners with the knowledge needed for entry-level roles in network support and is a stepping stone toward the CCNA certification.
Objectives
By the end of this course, leaner will be able to:
- Understand basic networking principles, including device types and data transmission methods.
- Identify networking protocols and their roles in enabling communication across devices.
- Describe the functions of networking media and the principles behind data encoding and transmission.
- Recognize network topology types and configurations used in common network setups.
- Demonstrate an understanding of network troubleshooting fundamentals.
Prerequisites
- Basic familiarity with computer systems and operating environments.
- Interest in networking or IT support roles.
- Willingness to learn about communication protocols and network media.
- Knowledge of fundamental computer science concepts (e.g., binary, file systems).
- Desire to pursue further networking certifications, such as CCNA.
Course Outline
- Overview of networking fundamentals, including essential terms and definitions.
- Understanding how devices and data interact within a network.
- Identify common networking devices: routers, switches, access points, etc.
- Overview of networking media types: cables, fiber optics, wireless media, and their characteristics.
- Learn about foundational network protocols (e.g., IP, TCP, UDP) and how they enable data communication.
- Basics of protocol layers and their functions in the OSI and TCP/IP models.
- Explore common network topologies (e.g., star, mesh, ring) and their applications.
- Introduction to network configuration basics and practical setup examples.
- Techniques for diagnosing and resolving basic network issues.
- Tools and commands for troubleshooting, such as ping, tracert, and basic diagnostic software.